Accessibility

Accessibility

From specially-designed wider car parking spaces to audio and Braille support in our lifts and RADAR locked toilets, we have done our best to ensure that all our shoppers can enjoy a visit to Overgate Shopping Centre.

Shopmobility

Shopmobility is located on the lower level of Debenhams car park and offers a manual and electric wheelchair loan service from 9am – 4.30pm Monday to Friday. Shopmobility can be contacted directly on 01382 228525.

In order to make use of Shopmobility services, customers must be members of the Shopmobility scheme. Signing up is a simple, free-of-charge process which can be done at the Shopmobility office on the same day that you need to hire out mobility aids.

For more information on Shopmobility, visit their website at www.shopmobilitydundee.co.uk

Wheelchair Hire

Manual wheelchair hire is also available from our Customer Service desk on the upper mall. For more details call the Customer Service Desk on 01382 314210.

All disabled toilets in Overgate have been fitted with a RADAR lock, also known as the National Key Scheme. If you require any further information about this scheme please contact our Customer Service Desk on the upper mall outside New Look or call on 01382 314210.

Further information can also be obtained from Reception, Support Services Department, 21 City Square, Dundee, DD1 3BY or call 01382 434444.

Quiet Hour

Between 11am and 12noon every Sunday, we host a quiet hour in the centre. During this hour, music is switched off and lighting is adjusted where possible. We have a 100% retailer commitment to this initiative aiming to make the centre a more pleasant environment for shoppers who benefit from quiet environments.

Other Services